Published:
December 18th, 2020
Category:
eCommerce
Client:
Balaams Music
Balaams Music preview

Modernised & Increased Sales

COVID-19 has effected a lot of us and businesses have needed to adapt. Balaam’s Music in Bury St Edmunds is a well known music store and relies heavily on store walk-ins. John Balaam owner of Balaam’s Music approached us with an outdated website and after way to increase sales through an online presence. Balaam’s had over 100+ products and wanted the setup to be easy enough to maintain.

“Mass Creations made the process so easy, after the development we noticed the sales and always responsive with any questions we have.”
– John balaam

Process & Results

The process was straight forward and simple. We created some mock-up designs of how the website would look and function. John gave us feedback and we began to get the development rolling. The main aim was to be fast to market to make sure sales were not missed during a national lockdown while leaving a modernised feel to the website. We decided to get the core website up and running with the best selling products available to allow the store to begin selling right away!

We at Mass Creations made sure everyone felt comfortable using the website to create and edit products. We done training on different aspects of the site to allow members of the team to feel comfortable adding products in the future. We also provide a custom made guide for users of the site to refer to at any point. Balaam’s felt at ease through the whole process and have already started to see the results, we continue to improve the site and even host there email and IT support.